This is just a Thank You note regarding the excellent commitment and assistance I received from both Geoff and Gordon regarding the moving of the DCS and NEXUS Racks. I felt it only appropriate to highlight to you both that their input was very much appreciated and paramount to the successful outcome of the move.
Stuart Wallace, Kapua Data Centre Facilities Manager - Datacom Systems Ltd
Thank OCL and the OCL team for the amazing service they’ve provided our business during our recent phone system upgrade. We had quite a few problems with the old PABX system when we approached OCL, they immediately pinned out the issues we had and suggested ways not only to solve the problems, but also improve the functionalities and efficiency of our daily phone communication. In particular, we appreciate the time and patience she spent with us to explain all the technical terms in simple language, and all the promptly supports along the way. We certainly look forward to working with OCL again.
Davy Hsu, Alpha Group Holdings Ltd
Thank you for deploying Tina on the job. Good lady and bought a lot of stuff to the table straight away which was brilliant. Dealing with you guys I can tell will be very easy so in that respect, I’m more than happy to send all our PABX work your guys way in the future for all our sites.
Chris Kerr, IT Support - Pentair Ltd.
Just want to let you know that I am EXTREMELY happy with how the install went yesterday. Also the meeting with Tina was extremely helpful and thorough. Paul was absolutely magnificent. Really appreciated his professionalism and expertise. Thank you also for Tina’s follow ups as well.
Pratima Patel, Office Manager - Mike Ring QC
Everything went well yesterday from our perspective, especially as the technician had to deal with an unexpected issue i.e. the lack of available ports. As I mentioned to you we wanted to pass on our positive feedback re his service, he was excellent and handled a couple of extra requests I sprung on him while he was here.
WARREN SMITH, HEAD OF FINANCE
I just wanted to say a huge thank you to you and your team, especially Kerry, for all the assistance you have given us during our entire office move. From the start when we had to keep pushing the dates out to the issues surrounding the phones lines due to an error with Telecom, OCL have been incredibly accommodating and assisted us so well I truly can’t express my gratitude enough.
Kerry himself has been an absolute godsend. I know it has been an extremely frustrating job but he’s done everything that needed to be done as well as gone the extra mile with most tasks. Having him be so patient and helpful during this entire job has made my life so much easier knowing our phone system is in such good hands. Unfortunately I wasn’t in the office when he finished the job so wasn’t able to pass on my thanks in person so if you wouldn’t mind letting him know, that would be wonderful. Hopefully we have no more issues from Telecom but if we do, I will be sure to get in touch.
Megan Humphreys , Administrator - Kidspot.co.nz Pty Ltd
We are loving our UFB and everything went very well. Also thank you for the contact of OCL. They are a wonderful to deal with, helpful and very quick to respond.
Vivian Kerry, Willow Park School
We love our phone system and have to say have really appreciated the after in stall support we are getting. Tina even popped in to help us the other day which was so awesome!
Cathy Chalmers, Principal - Greenmeadows Intermediate School
Thanks for your email and thanks for your assistance with all this.
The shift, phones and IT went smoothly in the end thanks to you and Desma and we are happy with our new system.
Peter, Manager - Wordcom Direct Marketing
Just want to let you know what an excellent tech you sent us today for the phones (Craig) he did a great job.
Also the guys who came in and did the security cameras were excellent as well .
Colleen Wrightson, Sylvia Park School
Paul has just fixed our issues – he was fantastic . Purchase order for that is 2407.
Joanne Neal, Functions Coordinator - NZ Marine Industry Association
I am really happy with the work you guys have done! Kerry is very good at his job and demonstrates a lot of patience! I am glad OCL provided us this service to us.
John & Sam McMeekin, 540 Motel on Great South Road
Just a quick note to thank you for the work you have done at 201 Victoria St for us.
Everything is working perfectly thanks – great job
Rob Clarke, Chief Financial Officer
If you had not driven the roading contractor to complete the pit install we would have never achieved such a successful outcome.
A big thank you to all the other members of the OCL team who helped. In particular the guys on site who managed to do a neat and tidy installation and also getting the fusion splices done in record time , despite the handicap of the whole work site shaking every time a big truck went by.
This work not only demonstrates the technical capability of OCL but their commitment to customer service.
Sample Name, Client
Let me first acknowledge the good work that your company have done on the deployment of our new phone system. The work has been none other than 100% pleasing and please pass that on to your engineers. Everything is working wonderfully well and may be its time to look in to a second phase which once again we will be consulting you for your advice and expertise.
Megan Humphreys , Administrator - Tangaroa College
I would really like you to convey to the management/customer service/ Mark/Craig – for the tremendous service we have received today.
We are greatly indebted to you all. Having no phone system in a school is like your right arm being cut off !!!!!